- Strong command over the appropriate regional language and English – both written and verbal. Should be ready to take the Initiative.
- Very good emotional quotient to connect well and understand the members.
- Persuasion Skills
- Capability to perform as an individual
- Relationship building and management
- Ability to read and understand the clients requirements
- Utilise all available resources to service the client and also think beyond
- Very good at communication skills and Listening skills
- Should be Highly Service Oriented
- Presentable in Looks
- Integrity / Ethical in Practice
- Interpersonal Effectiveness (Negotiation Skills,Teamwork)
- Customer Focus
- Time Management